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Articles on this Page
- 07/06/12--06:09: _Dell Is On A Quest ...
- 01/31/13--22:09: _2013 Server Virtual...
- 08/14/17--06:06: _Brand 2020: Act 2. ...
- 08/14/17--08:10: _The Decline Of Cons...
- 08/15/17--08:15: _How Should Insurers...
- 08/15/17--09:23: _A Customer-Led Appr...
- 08/16/17--05:32: _Do You Want To Be A...
- 08/16/17--08:10: _Madtech Convergence...
- 08/16/17--13:49: _US Ruling Creates A...
- 08/17/17--06:15: _Academic Collaborat...
- 08/17/17--07:09: _Make The Case That ...
- 08/17/17--08:01: _The Data Digest: Un...
- 08/17/17--14:03: _Are You A Customer-...
- 07/06/12--06:09: Dell Is On A Quest For Software
- 08/14/17--06:06: Brand 2020: Act 2. Soul-Searching
- 08/14/17--08:10: The Decline Of Consumer Trust And What To Do About It
- 08/16/17--05:32: Do You Want To Be A Channel Chief?
- 08/16/17--08:10: Madtech Convergence Is Ongoing – With Or Without You
- 08/17/17--06:15: Academic Collaboration Fuels Innovation, And Identifies Talent
- 08/17/17--07:09: Make The Case That CX Transformation Is Both Important And Urgent
- 08/17/17--08:01: The Data Digest: Understand Emotion To Drive Technology Engagement
- 08/17/17--14:03: Are You A Customer-Obsessed B2B Marketer? A Sneak Peek Of Our Forum
One of the many hilarious scenes in Monty Python and the Holy Grail is the "Bridge of Death" sequence. This week's news that Dell plans to acquire Quest Software makes one think of a slight twist to this scene:
Bridgekeeper: "What ... is your name?"
Traveler: "John Swainson of Dell."
Bridgekeeper: "What ... is your quest?"
Traveler: "Hey! That's not a bad idea!"
We suspect Dell's process was more methodical than that!
This acquisition was not a surprise, of course. All along, it has been obvious that Dell needed stronger assets in software as it continues on its quest to avoid the Gorge of Eternal Peril that is spanned by the Bridge of Death. When the company announced that John Swainson was joining to lead the newly formed software group, astute industry watchers knew the next steps would include an ambitious acquisition. We predicted such an acquisition would be one of Swainson's first moves, and after only four months on the job, indeed it was.Read more
Now that we've been back from the holidays for a month, I'd like to round out the 2013 predictions season with a look at the year ahead in server virtualization. If you're like me (or this New York Times columnist), you'll agree that a little procrastination can sometimes be a good thing to help collect and organize your plans for the year ahead. (Did you buy that rationalization?)
We're now more than a decade into the era of widespread x86 server virtualization. Hypervisors are certainly a mature (if not peaceful) technology category, and the consolidation benefits of virtualization are now uncontestable. 77% of you will be using virtualization by the end of this year, and you're running as many as 6 out of 10 workloads in virtual machines. With such strong penetration, what's left? In our view: plenty. It's time to ask your virtual infrastructure, "What have you done for me lately?"
With that question in mind, I asked my colleagues on the I&O team to help me predict what the year ahead will hold. Here are the trends in 2013 you should track closely:Read more
A MANIFESTO IN THREE ACTS Summer is a good time for reflection. At this time of the year, many take a week or two away from the crush of meetings and deadlines to spend time with friends, family, and to dwell in the clarity beyond the grind. I spent some of this time thinking about […]
In last week’s episode of Forrester’s What It Means podcast, Senior Analyst Tom Champion explains why rebuilding trust with customers is not about brand hygiene but about growth, as more and more consumers show cynicism and skepticism towards brands and convert those feelings to actions. Podcast transcript Victor Milligan: Hi, I’m Victor Milligan. Jennifer Isabella: […]
Canadian and US insurers have a lot on their plates this year. They’re not just grappling with extreme weather, substantial underwriting losses from all those motor vehicle claims, but also rising customer expectations and an onslaught of fintech disruptors. These disruptors are spurring lots of activity in insurance digital labs, insurance venture capital arms, and […]
Vantiv has the largest payments industry acquisition of 2017 ($10.4B) under its belt — now what? Integration is the trickiest part of any acquisition and comes after the dust settles and the deal is done. This crucial phase begins in earnest this week for Vantiv and Worldpay. To accelerate its business and achieve the full […]
[begin sarcasm] The head of indirect channels for an organization is the best job an individual could hope for! Traveling the world to glorious destinations, hosting parties and galas for partners, spending millions of dollars in marketing funds, and striving to drive more boondoggles than last year — all while not being held accountable […]
For marketers, the struggle is real: you want to provide your customers and prospects cohesive cross-channel experiences that demonstrate you actually know them (without freaking them out) — all while reducing the number of vendors in your tech stack. There are positive signs with the marketing technology ecosystem rapidly consolidating — and millions of dollars […]
On August 14th, Judge Richard Seeborg of the U.S. District Court for the Northern District of California upheld a ruling requiring Google to turn over Gmail data stored overseas. The ruling seems to be in conflict with a U.S. Court of Appeals ruling in Microsoft v. United States where the court ruled that Microsoft does […]
The pace of change in data and analytics technology has accelerated. Technologies quickly move from university research projects into new commercial products and services. Many tech organizations scramble to keep up. Successful insights service providers see academic collaboration as a competitive differentiator. And, that collaboration goes well beyond setting up a booth at a jobs fair. […]
Customer experience (CX) is finally gaining the attention it deserves, with 84% of companies seeing CX as a higher priority than they did two years ago. But there’s a disconnect when it comes to executing CX transformation, and the underlying issue is a lack of executive buy-in. In this on-demand webinar, the two of us […]
Thanks to the rise of empowered consumers, products and experiences that once seemed improbable, such as (literally) instant delivery, are now integral to our lives. But this era of innovation has also seen its fair share of flops: From Pokémon Go to Google Glass, technologies that looked like promising disrupters stalled quickly or generated more […]
Customer-Obsessed B2B firms are 2X more likely to report revenue growth of 10% or more in the last fiscal year. Now there’s a headline! These firms are also more likely to have loyal customers (who spend money with them) and happier employees (who are more productive). If you’ve listened to Forrester anytime during the past […]